We may recommend you to download and install the free trial version of Acronis True Image 10.0 Home to see how the software works on your computer. Please note that Acronis True Image 10.0 Home should recognizes all hard disk drives connected to the computer, along with a wide variety of removable media drives with P-ATA (IDE), S-ATA, SCSI, USB, IEEE1394 (Firewire) and many others. Thank you for your interest in Acronis Disk Backup Software. We will investigate the problem and try to provide you with a solution. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. Then submit a request for technical support. Please keep all drives in question connected and powered on during the creation process.
Please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post. If the issue persists, please collect some information to let us investigate it thoroughly: If updating doesn't solve the problem, please try booting with 'acpi=off noapic' parameter as it is described in Acronis Help Post. Don't forget to recreate Acronis Bootable Rescue Media after updating. To get access to updates you should first register your software. Please make sure you use the latest build (4942) of Acronis True Image 10.0 Home. Thank you for choosing Acronis Disk Backup Software.
